Get help from our sales desk
We’re here to make sure you have everything you need to help your clients secure what matters most. Contact our experienced sales desk for illustrations, product support and marketing materials to help guide your client conversations.
Hours of operation:
Monday-Thursday: 7 a.m.-6 p.m. CT
Friday: 7 a.m.-5 p.m. CT
P: 888-340-3428
Fax: 205-268-2382
P: 888-340-3428
Fax: N/A
P for Life: 877-778-3500
P for Annuities: 888-340-3428
Fax: 205-268-2382
P: 800-224-3385
Fax: N/A
Submitting new business
Broker/dealers: Mail application and forms to:
Overnight new business:
Protective Life Insurance Company
Institutional Distribution Group
2801 Highway 280 South
Birmingham, AL 35223
Phone: 205-268-1363
New business postal mail:
Protective Life Insurance Company
Institutional Distribution Group
P.O. Box 830619
Birmingham, AL 35283-0619
Email applications:
You can send your formal or informal applications to us by email. Simply send to:
- For formal applications: nbapps@protective.com
- For informal applications: informals@protective.com
- For variable universal life applications: vul.apps@protective.com
You can also securely submit electronic documents and requirements to us using our New Business E-Send
Hours of operation: Monday-Friday: 7 a.m.-6 p.m. CT
New business phone: 800-265-1545
New/pending business forms fax: 205-268-6377 or 205-268-6909
Broker/dealers: Mail application and suitability form to:
Overnight new business:
Protective Life Insurance Company
2801 Highway 280 South
Birmingham, AL 35223
New business postal mail:
Protective Life Insurance Company
P.O. Box 10648
Birmingham, AL 35202-0648
In-force service postal mail:
Protective Life Insurance Company
P.O. Box 1928
Birmingham, AL 35201-1928
Hours of operation:
Monday-Friday: 7 a.m.-6 p.m. CT
New business phone: 800-456-6330
- New/pending business forms fax: 205-268-3151
- In-force/issued contracts fax: 205-268-6479
For appointments, contracting, licensing, commission statements and AML training:
Hours of operation:
Monday – Friday: 7:00 a.m. – 5:00 p.m. CT
Phone: 800-444-2658
Contracting email: plbcontracting@protective.com
Commissions email: producer.services@protective.com
Servicing your in-force business
Contact us with general questions and inquiries on a client’s in-force policy, including policy maintenance, disbursements, and changes such as a premium mode, bank draft, beneficiaries and ownership:
Hours of operation:
Monday – Friday: 7:00 a.m. – 5:00 p.m. CT
Phone: 800-866-9933
Fax: 205-268-3402
Email: ladphs@protective.com
Hours of operation:
Monday-Friday: 7:30 a.m.-5 p.m. CT
Phone: 800-456-6330
Fax:
Policy revisions customer service line: 800-333-3418 option 1, option 6
Hours of operation:
Monday-Thursday: 8 a.m.-5 p.m. CT
Friday: 8 a.m.-3 p.m. CT
Mailing address:
Protective Life Insurance Company
Policy Revisions Department
P. O. Box 13344
2801 Highway 280 South
Birmingham, AL 35202
Fax: 205-268-3368
Email: ladrevisions@protective.com