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Take the administrative work off your plate with TeleLife%%®%%

Exceed clients’ expectations with fully underwritten life insurance solutions that don’t complicate the process. Our TeleLife team takes the administrative work off your plate — giving you more time to make the sale.
Streamline the sale with TeleLife
Our TeleLife team will handle all administrative work that comes after submitting an application. From conducting interviews to scheduling medical exams and ordering records, we have you covered. Watch this short video to learn more.
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The TeleLife process
Here’s a brief look at how our dedicated TeleLife team can streamline your business after submitting a life insurance application.
graph that showcases how TeleLife streamlines insurance application submission work for financial professionals

Frequently asked questions

Find answers to the most commonly asked questions about TeleLife
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Phone Number: 888-800-6608

  • Prompt 1 = Customers calling to complete telephone interview
  • Prompt 2 = Paramed status/questions
  • Prompt 3 = Application packet, life insurance application status or underwriting questions
  • Prompt 5 = Spanish-speaking customers calling to complete telephone interview

TeleLife will be calling from our dedicated toll-free number, listed above. Agents may want to provide this number to applicants or have them program into their cell phones.

 

Email: telelife@protective.com

 

Fax Number: 888-615-9619

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Yes, the agent must be licensed in the application state in order to use TeleLife. The agent must also be appointed prior to solicitation in Pennsylvania only.
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Available submission platforms include EZ-App℠ for permanent products and LifeSpeed for term solutions.
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No. The TeleLife application process has been designed to eliminate the need for some APSs. Any APS that may be required will be ordered automatically.
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  • Face amount requested is greater than $20,000,000
  • Application will have more than 2 policyowners
  • Application is for a policy change
  • The applicant will utilize a premium financing option
  • The application is submitted as a trial/informal

TeleLife resources

Take a closer look at all the features that TeleLife has to offer you and your clients by checking out our collection of resources.
cover of TeleLife Quick Reference Guide for agents
TeleLife Quick Reference Guide for agents
cover of TeleLife Quick Reference Guide for clients
TeleLife Quick Reference Guide for clients
Cover of the Protective TeleLife and EZ-App flyer
Using TeleLife with EZ-App℠
cover of TeleLife Text messaging Job Aid resource material
TeleLife Text Messaging job Aid
cover of Voice Signature Capability resource material
Voice Signature Capability
cover of E-Signature Customer Experience Guide
E-signature Customer Experience Guide
Cover of Velocity Digital Part II – Consumer Guide
Velocity Digital Part II – Consumer Guide
Cover of Velocity Digital Part II Agent Guide­
Velocity Digital Part II – Agent Guide­
Cover of Velocity Client Journey
Velocity Client Journey (for Agent)
Cover of Velocity Client Journey
Velocity Client Journey (for Consumers)

Other related topics

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Everything you need to submit life business with us
Financial professional submitting a life insurance application with Protective Velocity on his phone.
EZ-App℠: Submit life insurance forms electronically
Financial professional thrilled about the speed of using Protective Velocity
Review, approve and deliver policies electronically
We're here for you
We’re ready to help you deliver the protection and security your clients deserve. Reach out to us anytime for questions and support, and we’ll get in touch with you as soon as possible.
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