We’re by your side to help you service your business after the sale. We’ll also support your clients for the life of their policy or contract.
Get help from our experienced team
We’re here make it easy to manage your life and annuity business. Our dedicated team is ready to assist you with these services.
Servicing life business
Here’s how you and your clients can reach us for in-force policy support and policy changes.
Log in to track pending and existing life insurance policies from your dashboard.
You can also contact us with general questions and inquiries on a client’s in-force policy, including policy maintenance, disbursements, and changes such as premium mode, bank draft, beneficiaries and ownership.
Hours of operation:
- Monday-Thursday: 7 a.m. - 6:30 p.m. CT
- Friday: 7 a.m. - 5 p.m. CT
Phone: 800-866-9933
Your clients can access their policy information and make changes using our consumer website:
Policy revisions customer service line: 800-333-3418 (ask for policy revisions)
Servicing annuity business
We’re here to provide information and assistance for annuity contract holders anytime.
Our ACC Interactive Voice Response (IVR) system offers 24/7 access to annuity contract information and assistance with:
- Contract values
- Portfolio breakdowns
- Unit values
- Recent transactions
- PIN changes
IVR phone: 800-866-9933
We're here for you
Everyone deserves peace of mind when it comes to safeguarding what’s most important. We’re ready to help you deliver the protection and security your clients deserve. Reach out to us anytime for questions and support, and we’ll get in touch with you as soon as possible.
WEB.3076886.09.21